Privacy Policy

1. Introduction
NAE Bali collects and processes personal information to deliver educational, travel, and cultural services. We are committed to protecting your privacy under Indonesian law and international best practice.

2. Information We Collect
Personal Details: name, address, date of birth, nationality, passport and visa details, emergency contacts
Travel Info: program of interest, booking dates, payment information
Communications: email, phone, messaging history with NAE Bali
Website Usage: cookies, IP address, device/browser type, site analytics

3. How We Use Your Data
Data is used for booking confirmation, travel logistics, payments, customer support, legal compliance, security, and occasional feedback or marketing messages (with your consent).

4. Data Sharing
We may share your information with partners (e.g. hotels, transport companies, dive operators, cultural sites) solely for service delivery. We never sell personal data. We may disclose data if required by law or to protect rights, property or safety.

5. Cookies & Tracking
The Site uses cookies and similar technologies for analytics, functionality, and improving user experience. You can disable non-essential cookies via your browser but this may limit functionality.

6. Data Security & Retention
We implement industry-standard safeguards to protect your data. We retain personal information only as long as necessary to fulfill services or legal requirements (typically up to 5 years after last contact).

7. Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise these, or to withdraw consent for marketing, contact us at our official email.

8. Minors
Our services are meant for individuals aged 18+. If you are under 18, participation must be supervised through responsible adult enrolment.

9. Changes to Policy
We may update this Privacy Policy. Updates will be posted at www.naebali.com/privacy with the “Effective Date” clearly stated.

10. Contact Info
If you have any questions or requests regarding how we handle your data, reach out to: ask@naebali.com .